Give a damn or go home!

Whether you're a front of house waiter, a call center agent or the helpdesk for a school; if you dont care about your customers you should be fired.

Or perhaps you should just leave and save everyone the trouble.

In any business customers are number one. Without them you have no business.

Each customer represents an opportunity to delight and surprize.

If you find yourself getting frustrated or even angry when you see a customer at the door or receive a difficult order, perhaps it's time to go.

My advice is to stop taking life so seriously. Relax, take a holiday and on your return, focus on the customer, smile and constantly think to yourself; "what else can I do to help?"

Customer service is 1 part knowledge and equal parts of compassion and respect. 

Is it time you or someone on your team left to do something else?

 

Further reading: It’s OK To Care About What You Do